Ohio CSPC direct deposit
Deposit your child support check directly into your checking or savings account. All you need to do is complete the direct deposit form at https://oh.
Payment options
Obligee
The CSEA provides several methods for the Obligee to receive his/her support obligation. The following provides the various options available for receiving support.
Your options
smiONE Card
A debit card that allows you to access funds from your account without having to write a check. It works like a credit card but the funds are taken directly out of your account. It can be used anywhere Visa is accepted. Balance and transaction information is always available at www.smionecard.com. To request enrollment, complete the smiONE Debit Card Application at https://oh.
Payment Information Online
Provides you with the last payment date, date payment was processed and the total due on the order. Visit www.odjfs.ohio.gov/ocs.
Interactive Voice Response (IVR)
Due to confidentiality issues, your local case worker cannot provide you with payment information over the telephone. You can access your payment information via the IVR at any time by calling 1-800-860-2555 and entering your social security number. The first time you call, you will be asked to select a PIN number.
PIN Reset Information
If you forget or lose your PIN, you can request assistance with resetting your PIN by contacting the Child Support Customer Service (CICC) at 800-686-1556. Mail and FAX PIN reset requests are no longer accepted.
Obligor
Whenever possible, payments must be made through a withholding notice from the income of the Obligor and forwarded to Ohio Child Support Payment Central (CSPC) by the employer. When necessary a withholding notice will be sent to Unemployment, Workers Compensation, or to a financial institution. Self-employed Obligors must make alternate arrangements.
Obligated amounts are always expressed by the CSEA in monthly increments and commence with the date expressed by the Court Order, the hearing date or the filing date of the order. On new orders, before wage withheld amounts begin to be received by CSPC, the Obligor needs to make the payment on his/her own.
Your options
Cash payments
Cash payments may be made in person at the Putnam County Child Support Enforcement Agency located at 575 Ottawa-Glandorf Rd, Suite 1, Ottawa Ohio.
Payment by mail
Ohio Child Support Payment Central (CSPC)
P.O. Box 182372
Columbus, OH 43218-2372
Payments must include your name, social security number, SETS case number and order number on each payment.
CSPC processes payments within two business days if the payment is easily identified.
CSEA processing fees
Payments are required to include processing fees which is currently 2% of the ordered amount of the payment. For example: if the current support amount is $200, the amount to be submitted to CSPC would be $204. ($200 support payment plus $4 processing fees.)
Direct payments
The Ohio Revised Code Section 3121.45 states that:
Any payment of money by the person responsible for the support payments under a support order to the person entitled to receive the support payments that is not made to the Office of Child Support or the Child Support Enforcement Agency administering the support order under sections 3125.27 to 3125.30 of the Revised Codes, shall not be considered a payment of support under the support order and, unless the payment is made to discharge an obligation other than support, shall be deemed to be a gift.
The Putnam County Child Support Enforcement Agency is following the above strictly. Any support payments made directly to a custodial parent will not be credited to the order unless directed to do so by a court order.
Pay by checking account debit
Payment by checking/savings account debit can be made at http://oh.smartchildsupport.com . There is no charge for making online payments. Online payments can be scheduled as one-time only (non-recurring) or recurring. Funds will be withdrawn on the scheduled payment date. If the date falls on a Saturday, Sunday, or bank holiday the funds will be withdrawn the next business day.
Your first payment date must be at least five (5) business days from the date you register your account. This will allow sufficient time for your bank account information to be verified (prenote). If your account has been previously verified the payment must be scheduled at least three (3) business days prior to its payment date.
Pay by credit card
Payment using your credit/debit card can be made at https://oh.smartchildsupport.com or by calling 1-888-965-2676 – Option 5. You may use Discover®, MasterCard®, Visa®, American Express®, China UnionPay, Diners Club® International, or JCB to make a child support payment. If you have your credit/ debit card linked to an e-wallet account such as Alipay, Apple Pay, Google Pay, PayPal, or WeChat Pay, you can make your payment using these alternate payment options
NOTE: There is a minimum payment requirement of $1.00. Please allow two (2) to three (3) business days from the date the payment was made on the website to be received by Ohio CSPC. Credit card gift cards can only be used to make payments if they have been fully registered.